Banfield Pet Hospital at 1060 Hansel Avenue in Florence, Kentucky

Customer Reviews about Banfield Pet Hospital

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  The staff is friendly & helpful...I've never had a bad experience. I also don't know why everyone is complaining about their health plans. I signed up our Beagle when she was just a puppy and she's 7 years old now. The health plan covers her annual exams (including blood work, shots, & fecal exams) plus one teeth cleaning per year. They've saved us THOUSANDS. The only thing we pay for is the heartworm, flea/tick prevention, and to get her nails trimmed & anal glands expressed. We've taken her to be seen ~3-4 times (outside of her annual check-ups) and each time they're friendly and helpful, and the out-of-pocket cost is minimal because we get a discount on those exams as well. We also get a printout of the total cost it would have been without the plan and a running total of how much the plan has saved us. Read the fine print before you sign up for anything and you'll probably not be disappointed. If you're not willing to commit to this plan long-term, then it most definitely is not for you. Otherwise, it's a great investment.
  November 07, 2017

  by Esther Munoz
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  I was a Banfield member for 4 years. As my dog got older the vets insisted I keep her on drugs to suppress her immune system. When she is on those drugs she is miserable. When she isn't...she is happy and full of energy. They want me to give her those meds or else they won't give her vaccines and other meds requiring a needle. I asked for mediation with their corporate office 3 times. They never got past..."we got your email and someone will be in contact..." Very dissatisfied!!!
  July 21, 2017

  by Colin Benson
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  I never even got into see the doctor. My question is why would u call a place a hospital and NOT HAVE WALKINS!!!!! If ur not going to have walkins dont call it a hospital!!!!!
  April 02, 2017

  by Rejeana Bernard

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About Banfield Pet Hospital in Florence